Terms of service

Terms and Conditions

By visiting this website and making a purchase from Lethari, you agree to these terms and conditions. If you do not accept the terms, you should not use the website or our services.

Use of the Website

By using this website, you confirm that you are 18 years of age or older, or that you have permission from a legal guardian. You undertake not to use our products or services for any unlawful or unauthorised purposes and to comply with all applicable South African laws and regulations.

Products and Services

We reserve the right to modify or remove products or services at any time without prior notice. Product descriptions and prices are subject to change at any time. All prices are displayed in South African Rand (ZAR) and include VAT where applicable. We endeavour to ensure that the information on the website is accurate but cannot guarantee that it is entirely free from error.

Orders and Payment

When you place an order on our website, you undertake to provide accurate, complete, and up-to-date information. We reserve the right to decline or cancel an order in the event of suspected fraud, pricing errors, or payment issues. By placing an order, you confirm that you are authorised to use the payment method provided.

Delivery

Delivery times are provided as estimates and may vary depending on the destination within South Africa. We work with trusted courier partners to get your order to you as quickly as possible. We are not liable for delays caused by the courier or by circumstances beyond our control, including but not limited to weather conditions, public holidays, or load shedding.

Returns and Refunds

Returns and refunds are governed by our Returns and Refunds Policy, which is available on the website and complies with the South African Consumer Protection Act 68 of 2008. By completing a purchase, you accept this policy.

Consumer Protection

As a South African customer, you are protected under the Consumer Protection Act 68 of 2008 (CPA). Nothing in these terms and conditions limits or waives any rights you may have under the CPA or any other applicable South African legislation. In the event of a conflict between these terms and the CPA, the CPA shall prevail.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Lethari and may not be copied, distributed, or used without prior written permission.

Limitation of Liability

Lethari shall not be held liable for any direct or indirect damages arising from the use of, or inability to use, the website or our products, to the fullest extent permitted by South African law. This limitation does not affect any statutory rights you may have under the Consumer Protection Act.

Personal Information

The processing of personal information is carried out in accordance with our Privacy Policy and in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).

Changes to the Terms

We reserve the right to amend these terms and conditions at any time. Any changes shall take effect from the date of publication on the website. We encourage you to review these terms periodically.

Applicable Law

These terms and conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts. Nothing in these terms limits your statutory rights as a consumer under South African law.

Contact

If you have any questions about these terms and conditions, please contact us at info@lethari.com.